DCO Manager
Are you a technical professional interested in joining an elite team and learning the skills necessary to maintain one of the world's largest information system infrastructures? If so, we are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding, and the drive to take AWS Data Center Operations to the next level.
Key job responsibilitiesAs a Data Center Operations (DCO) Manager with Amazon Web Services you will support the National Mission in a challenging, but rewarding environment.
The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions.
This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation.
All candidates should be willing to work both independently and managing their teams effectively.
Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.
In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space.
This team works in an environment that operates 24/7.
A day in the lifeDCO managers are front-line leaders that ensure all aspects of our hardware and network systems are operational within our Data Center sites.
You will guide a team of technical professionals to support this endeavor, along with frequent engagement of the following activitieso Prioritize and assign trouble tickets to data center technicians and operatorso Routinely review ticket queue for large events and address accordinglyo Guide, train, and educate data operations technicians on the best practices related to all service owner issueso Manage and deliver mid-size projectso Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAso Manage a diverse team of data technicians with varying skillso Maintain the on-call schedule coordinating absence and vacationso Recruit and train data technicians to ensure appropriate staffing levelso Write and deliver performance reviews for staff.
Estimated Salary: $20 to $28 per hour based on qualifications.
Key job responsibilitiesAs a Data Center Operations (DCO) Manager with Amazon Web Services you will support the National Mission in a challenging, but rewarding environment.
The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions.
This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation.
All candidates should be willing to work both independently and managing their teams effectively.
Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.
In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space.
This team works in an environment that operates 24/7.
A day in the lifeDCO managers are front-line leaders that ensure all aspects of our hardware and network systems are operational within our Data Center sites.
You will guide a team of technical professionals to support this endeavor, along with frequent engagement of the following activitieso Prioritize and assign trouble tickets to data center technicians and operatorso Routinely review ticket queue for large events and address accordinglyo Guide, train, and educate data operations technicians on the best practices related to all service owner issueso Manage and deliver mid-size projectso Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAso Manage a diverse team of data technicians with varying skillso Maintain the on-call schedule coordinating absence and vacationso Recruit and train data technicians to ensure appropriate staffing levelso Write and deliver performance reviews for staff.
Estimated Salary: $20 to $28 per hour based on qualifications.
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