Customer Representative (Policy Analysis) Customer Service & Call Center - Alexandria, VA at Geebo

Customer Representative (Policy Analysis)

3.
7 Full-time 12 hours ago Full Job Description Description
Job Description:
The Security Engineering Program (SEP) under the Intelligence Group at Leidos currently has an opening within the Professional Services Support (PSS) Program for a Customer Representative.
The Customer Representative will be responsible for analyzing actual and predictable operational activities of, or information related to, a military, governmental, business system, or program to help customers to make better informed decisions.
Duties may include qualitative and quantitative analyses including data modeling, simulations, and decision support system applications.
The candidate will be responsible for entire projects or processes within their professional area and will typically be responsible for coaching and reviewing the work of lower-level professionals.
This position may be in one the following locations:
Saint Louis, MO Austin, TX Sacramento, CA Louisville, KY Primary Responsibilities Draft and maintain policies, plans, and procedures that describe how to execute continuity capabilities to meet specified requirements.
Maintain continuity and emergency management program material and essential records to ensure appropriate readiness levels.
Support emergency management/incident response functions to accomplish the program mission.
Support asset management staff (Accountable Officer, Responsible Officer, and User) in maintaining an accurate inventory and accountable distribution of equipment.
Assist with developing policies and procedures and with multiyear strategic plans and schedules.
Assist with drafting crisis and consequence management operational plans and procedures and executing and supporting those plans.
Prepare Continuity of Operations training materials.
Assist with Emergency Preparedness/Occupant Emergency Program.
Basic Qualifications Must possess a minimum of a TS Clearance with the ability to obtain and maintain program SCI and Polygraph.
A bachelor's degree in Emergency and Disaster Planning or related discipline, (5-7) years of experience in Emergency and Disaster Planning, Continuity of Operations, and Mission Assurance areas, or equivalent work experience.
Minimum of (5) years of experience with U.
S.
Government Emergency Management practices, including in-depth knowledge of key Department of Defense (DoD) and Interagency policies.
Must be able to maintain a valid driver's license.
Preferred Qualifications Experience with Exercise Planning, Support & Execution Experience with Federal, State, and Local Emergency Operations Homeland Security Exercise and Evaluation Program (HSEEP) Practitioner Pay Range:
Pay Range $84,500.
00 - $130,000.
00 - $175,500.
00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.