Dining Services Operations Manager
4.
0 Alexandria, VA Alexandria, VA Full-time Full-time $60,000 - $70,000 a year $60,000 - $70,000 a year Celebrated as the #1 Top Workplace in the D.
C.
region for 2023 by The Washington Post, Goodwin Living is more than a team - it's a global family of individuals who represent more than 65 countries.
Why Our Team Members Vote Us #1 Goodwin Living ranks #1 thanks to team members who respond to an annual survey conducted by a neutral, third-party resource.
Here are some reasons they honor us with this ranking:
Embracing Diversity:
Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.
Growth and Opportunities:
We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.
Valuing Our Team Members:
By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.
About the Position This position is primarily responsible for providing direction and leadership to the front of the house, catering and assisting with the implementation of TVA's self-directed dining program.
Incumbent responsible for maintaining high standards in service, resident relations, costs controls, staffing, safety, sanitation, training and special functions.
Incumbent is also responsible for recording, reporting, and maintaining all operational and sales stats for the Dining Room and catered events.
Duties Directly responsible for front of the house, catering, and revenue generating operations for all Dining Service venues within TVA.
Directs departmental activities (e.
g.
meal service, food production, catering activities, tray service, and merchandising).
Manages employees within the framework of teamwork and empowerment.
Circulates in dining areas and on health care and assisted living floors during meal periods to hear and respond to resident and guest comments pertaining to service and food quality.
Trains staff in customer service, proper portioning, cashier skills as well as safety and sanitation.
Sustains standards by tracking and documenting measurable KPIs Manages the scheduling and job duties of front of the house, and oversees payroll.
Responsible for interviewing, hiring, orienting, training, evaluating and counseling of all staff.
Assists in the predicting, planning, monitoring, evaluation of cost programs, daily purchasing and maintenance of food preparation system, order book, recipe file, inventory, and storerooms, as assigned.
Conducts team meetings.
Participates in menu planning, writing and advertising.
Uses proper methods for food handling/infection control when managing and producing items.
Qualifications Minimum of five (3) years food service management; experience with retail or upscale dining experience a plus.
Experience in retirement living food management is a plus.
Must have solid understanding of cash handling and tracking procedures.
ServSafe Food Manager certification.
Must have solid experience with financial management.
Must have experience with training and development of front-line staff.
Experience working with multi-level management teams is a plus.
Proficiency in Microsoft Excel, Word, Power Point and Publisher is a must.
A sampling of our many benefits! We've got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed).
Here's a glimpse of what we offer to Full-Time team members:
Paid Time Off Health Insurance DailyPay:
Work and get paid the same day! Tuition Assistance for Career Development Financial assistance with U.
S.
Citizenship application or DACA Renewal Tutoring for ESL, Citizenship Test & GED Staff Emergency Grants Referral Program:
Earn up to $3,000 for referring friends and family! Free Meals, Access to a Fitness Center, Pool, and More About Goodwin Living At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission:
to support, honor and uplift the lives of older adults and those who care for them.
Our commitment to our team members is written directly into that statement.
We create an enriching and supportive work environment that has inspired our team members to vote us into the Washington Post Top Workplace rankings since 2019, and they made us #1 in 2023! Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer.
We take pride in our inclusive work culture that values diversity and fosters talent.
With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.
Job Type:
Full-time Pay:
$60,000.
00 - $70,000.
00 per year.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Alexandria, VA Alexandria, VA Full-time Full-time $60,000 - $70,000 a year $60,000 - $70,000 a year Celebrated as the #1 Top Workplace in the D.
C.
region for 2023 by The Washington Post, Goodwin Living is more than a team - it's a global family of individuals who represent more than 65 countries.
Why Our Team Members Vote Us #1 Goodwin Living ranks #1 thanks to team members who respond to an annual survey conducted by a neutral, third-party resource.
Here are some reasons they honor us with this ranking:
Embracing Diversity:
Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.
Growth and Opportunities:
We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.
Valuing Our Team Members:
By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.
About the Position This position is primarily responsible for providing direction and leadership to the front of the house, catering and assisting with the implementation of TVA's self-directed dining program.
Incumbent responsible for maintaining high standards in service, resident relations, costs controls, staffing, safety, sanitation, training and special functions.
Incumbent is also responsible for recording, reporting, and maintaining all operational and sales stats for the Dining Room and catered events.
Duties Directly responsible for front of the house, catering, and revenue generating operations for all Dining Service venues within TVA.
Directs departmental activities (e.
g.
meal service, food production, catering activities, tray service, and merchandising).
Manages employees within the framework of teamwork and empowerment.
Circulates in dining areas and on health care and assisted living floors during meal periods to hear and respond to resident and guest comments pertaining to service and food quality.
Trains staff in customer service, proper portioning, cashier skills as well as safety and sanitation.
Sustains standards by tracking and documenting measurable KPIs Manages the scheduling and job duties of front of the house, and oversees payroll.
Responsible for interviewing, hiring, orienting, training, evaluating and counseling of all staff.
Assists in the predicting, planning, monitoring, evaluation of cost programs, daily purchasing and maintenance of food preparation system, order book, recipe file, inventory, and storerooms, as assigned.
Conducts team meetings.
Participates in menu planning, writing and advertising.
Uses proper methods for food handling/infection control when managing and producing items.
Qualifications Minimum of five (3) years food service management; experience with retail or upscale dining experience a plus.
Experience in retirement living food management is a plus.
Must have solid understanding of cash handling and tracking procedures.
ServSafe Food Manager certification.
Must have solid experience with financial management.
Must have experience with training and development of front-line staff.
Experience working with multi-level management teams is a plus.
Proficiency in Microsoft Excel, Word, Power Point and Publisher is a must.
A sampling of our many benefits! We've got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed).
Here's a glimpse of what we offer to Full-Time team members:
Paid Time Off Health Insurance DailyPay:
Work and get paid the same day! Tuition Assistance for Career Development Financial assistance with U.
S.
Citizenship application or DACA Renewal Tutoring for ESL, Citizenship Test & GED Staff Emergency Grants Referral Program:
Earn up to $3,000 for referring friends and family! Free Meals, Access to a Fitness Center, Pool, and More About Goodwin Living At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission:
to support, honor and uplift the lives of older adults and those who care for them.
Our commitment to our team members is written directly into that statement.
We create an enriching and supportive work environment that has inspired our team members to vote us into the Washington Post Top Workplace rankings since 2019, and they made us #1 in 2023! Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer.
We take pride in our inclusive work culture that values diversity and fosters talent.
With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.
Job Type:
Full-time Pay:
$60,000.
00 - $70,000.
00 per year.
Estimated Salary: $20 to $28 per hour based on qualifications.
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