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Program Specialist 1

Company Name:
Advanced Decision Vectors, LLC
Please contact Mr. Robert Spann, at (703) 854-1681, if you are interested in the position NLT 21 March 2014. See Position Description below:
Open Date: 14 March 2014
Close Date: 21 March 2014
Agency: Washington Headquarters Services (WHS)
Position: Program Specialist I
Positions Available: 1
Work Location: Arlington, Virginia
Clearance Level: SECRET
Citizenship: US Citizen
Travel: Local
Duties:
Provide public affairs program support services in response to public queries received through multiple media, to include telephonic, written correspondence, and electronic means.
Provide public affairs program support including research, writing, editing, preparing presentations and processing and responding to public inquiries, invitations, and requests directed to senior officials.
Conduct the daily sorting, assessment, prioritization, and assignment of the letters, phone calls, requests and queries received from the public.
Employ custom software package to analyze approximately 300-400 incoming citizen queries submitted per week with the capability to handle surges of up to 2,000 queries per week through public Web site and email.
Perform the download and processing of approximately 75-250 digital voicemails each day, recording these voicemail messages into data files, as necessary, within two hours of receipt on duty days by recording the general message of the voicemail into a software database so that these public phone queries can be answered and closed out.
Process approximately 300 postal mail items each week from an administrative officer, convert these to digital form and then conduct the sorting, analysis, prioritization and assignment process within the published standards.
Abilities:
Must be able to effectively communicate in English verbally and orally.
Proficient in MS Office Suite applications of Outlook, Word, Excel, and PowerPoint.
Experienced in developing briefings and other presentations and writing news and feature articles for Web sites or in print publications.
Knowledgeable of sound communications and mass media tactics and techniques, and knowledge of Defense Department issues.
Education/Experience:
Minimum of three (3) years experience in a public affairs-type environment.
Minimum of Bachelors degree in Communications, Public Relations, Journalism or related discipline.
One (1) year experience.
Salary will be commensurate with experience/skills.

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