Showroom Customer Service Rep

Company Name:
Ferguson Enterprises, Inc.
# Responsibilities
If a career with an organization that rewards performance and provides a stable and supportive environment for its more than 19,000 associates nationwide sounds appealing, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today.
Ferguson Bath, Kitchen, & Lighting Gallery is currently seeking the right individual to fill an immediate need for a Showroom Retail Sales - Non Commissioned in our Alexandria, VA Showroom. If you have an interest in retail sales and are committed to delivering exceptional customer service, this is the position for you!
Assist customers on the showroom floor with finished plumbing, lighting & appliance selections
Educate customers on the selection process in order to create the kitchen and/or bath of their dreams
Build lasting relationships with customers by attentively following up on inquires and purchases
Support sales and management efforts of other Ferguson associates with a positive attitude and team focus
Sell the Ferguson Showroom Value ("The best people, products, and service")
Acquire and maintain sufficient product knowledge and strive to continually increase knowledge base
Learn internal systems and processes to engage in transactional selling
Participate in on and offsite meetings, trainings, and events as required
Work a standard schedule including 4 weekdays and every Saturday (NO SUNDAYS)
# Qualifications
High school degree required
2 years of retail sales experience strongly encouraged
Local candidates given preference
Ability to develop business relationships with customers and coworkers
Passion about home trends and/or design building/remodeling
Strong organizational and follow-through skills
Excellent communication and interpersonal skills
High level of ownership, accountability, and initiative
This is a Non-Commission Position
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Auto req ID: 13908BR
Location: VA - Alexandria
Posting Title: Showroom Customer Service Rep

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